• Record Center Specialist

    Job Location(s) US-OH-Cleveland
    Requisition #
  • About Iron Mountain

    Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
    Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.

    Our Record Center Specialist are the face of Iron Mountain and enjoy the benefits of a full time career. Please see details below! 

    • Full benefits -eligible day 1 of employment for permanent employees 
      • Medical
      • Dental
      • Vision
    • Other benefits-
      • Paid vacation, holidays, sick/personal time
      • Tuition Reimbursement
      • 401k (with company match)
      • Employee Stock Purchase Program

    Job Description

    The Record Center Specialist serves customers by maintaining and processing physical assets stored in our warehouse. These vital team members process incoming and outgoing orders while also loading/moving boxed items and wheeled bins. The RCS handles destructions, internal moves, permanent withdrawals and special projects. They collaborate with team members to enable success for all.

    • Process incoming orders; scan carton barcodes and locations on Safekeeper system 
    • Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment
    • Accurately prepare all necessary paperwork
    • Communicate any difficult order issues to manager
    • Inspect and maintain all equipment, including Telxon scanner, wedge, Safekeeper terminal and ladders
    • Collaborate with team members
    • Observe safety procedures and report any safety issues
    • Perform all physical requirements without assistance
    • Travel between facilities when necessary
    • Mentor others as opportunities arise
    • Work on your feet all day
    • Lift, load and move boxes (average weight: 40 pounds)
    • Climb stairs, lift up to 70 pounds and be able to use tools to maneuver materials

    Job Requirements

    • High school diploma or equivalent
    • At least one to two years’ experience in a warehouse/physical atmosphere and/or service industry and/or team-focused environment
    • Basic computer skills required
    • Strong attention to detail
    • Commitment to adhere to and enforce all security procedures
    • Work well in a team environment

    Compliance Obligations:


    It is the responsibility of every Iron Mountain employee:

    • to comply with all applicable laws, rules, regulations, and company policies
    • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
    • to complete required training within the allotted time frame