• Warehouse Document Specialist - Imaging Production Coordinator

    Job Location(s) US-MA-Northborough
    Requisition #
  • About Iron Mountain

    Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America’s Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit www.ironmountain.com for more information.

    Job Description

    This role performs all DMS Imaging Center production tasks along with preprep, job setup and scheduling. This role is vital in working each phase of the imaging production process from the first phase through the last phase. 

    • Perform inbounding and pre prep functions.     
    • Scheduling and job setup with staging.  
    • Perform Sort, Prep, Scan, QC, Indexing, Packaging and Release functions.   
    • Training. 
    • Troubleshoot scanner or batch class issues.  
    • Adhere and utilize DMS Imaging Center SOP’s/guidelines and forms. 
    • Other duties, as specified by Supervisor/Manager. 

    Job Requirements

    • Familiarity with imaging and other related technology.
    • Ability and experience to perform all imaging tasks with a strong understanding of imaging quality measurement techniques and process.
    • Experience with customer interaction. Must display good written and verbal communication skills. Must be able to communicate effectively with coworkers and Management. 
    • Ability to schedule personnel and manage project workflow to meet SLA’s.    
    • Minimum business expertise required.
    • This role is responsible specifically for their job assignments and the success of those assignments.
    • This role requires internal and external contact.  This communication may consist of verbal communication or written personnel via email. 
    • Local travel (Depending on District): 1%
    • Education/Experience:  High school/ 1 to 2 years

    Compliance Obligations:


    It is the responsibility of every Iron Mountain employee:

    • to comply with all applicable laws, rules, regulations, and company policies
    • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
    • to complete required training within the allotted time frame


    Every Iron Mountain employee has an obligation to promptly report issues and violations.

    Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

    Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.

    Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.